Privacy Policy for Caiva.ai
At Caiva.ai, we are committed to protecting the privacy and security of our customers,
partners, and users. As a provider of customized commercial robotic solutions, we
recognize the importance of safeguarding your personal information. This Privacy Policy
explains how we collect, use, and protect your data across our website, services, robotics
products, and advertising platforms.
Information We Collect
When you interact with Caiva.ai or use our solutions, we may collect:
● Personal Information: Name, company name, email address, phone number, job title, and other contact details.
● Account Information: When you create a user ID to access our portals, management dashboards, or customized services.
● Order and Service Details: Information related to inquiries, demo requests, product
customization, transactions, and service support.
● Device and Technical Information: IP address, device ID, browser type, and
website usage data.
● Marketing and Ad Space Content: If you utilize robots with marketing screens, we
may collect advertisement content, scheduling, and engagement data.
How We Use Your Information
We may use your information to:
● Customize Robotic Solutions: Personalize robotic deployments based on your
business needs.
● Manage Accounts and Services: Facilitate secure login, manage accounts, and
provide service updates.
● Process Orders: Manage transactions, invoicing, and fulfillment of robotic products.
● Enhance User Experience: Analyze usage trends to improve website functionality
and user support.
● Support Marketing Initiatives: Send relevant news, promotional offers, and product
updates.
● Manage Advertising Content: Support businesses uploading marketing content for
robots featuring advertisement spaces.
● Comply with Legal Obligations: Maintain compliance with applicable laws and
regulations.
How We Protect Your Information
We take strong measures to secure your information, including:
● Data Encryption: Safeguarding sensitive data during transmission.
● Restricted Access: Limiting information access to authorized personnel.
● Continuous Monitoring: Regular security audits and system monitoring.
Cookies and Tracking Technologies
Caiva.ai uses cookies to:
● Save user preferences and sessions.
● Analyze traffic patterns and site usage.
● Optimize marketing and advertisement performance.
Users can control cookie behavior through their browser settings. Disabling cookies may
impact website functionality.
Sharing of Information
We do not sell your personal information. However, information may be shared with:
● Service Providers: Supporting operations such as hosting, data analysis, marketing,
and customer support under strict confidentiality agreements.
● Advertising Partners: For users managing content on robots with display ad
spaces.
● Legal Authorities: When legally required to protect rights, comply with laws, or
enforce site policies
Advertising and Marketing Services
Some Caiva.ai robots feature interactive advertisement displays. Users who upload
marketing materials are responsible for ensuring their content complies with legal and ethical
standards. Caiva.ai may review and monitor ad content for compliance and optimization.
Third-Party Links
Our website may contain links to external sites. Caiva.ai is not responsible for the content or
privacy practices of those third parties. Users are encouraged to review the privacy policies
of linked sites.
Do Not Track (DNT) Signals
Caiva.ai honors browser-based DNT signals and does not track users who have enabled this
feature.
Children’s Privacy
Caiva.ai does not knowingly collect personal information from children under 18 years of
age. Our services are designed for business and professional use.
Data Breach Notification
In the event of a data breach, Caiva.ai will notify affected users by email or through website
notification within 7 business days.
CAN-SPAM Act Compliance
We comply with the CAN-SPAM Act by:
● Using honest subject lines and sender information.
● Clearly identifying marketing emails.
● Providing easy opt-out methods in all communications.
To unsubscribe, users can follow instructions at the bottom of any email or contact us
directly.
Contact Us
If you have any questions regarding this Privacy Policy, or need to update your information,
please contact:
● Email: support@caiva.in
● Phone: 7021696720
● Address: Dev Aurum Commercial Complex . B 802 , Ahmedabad , Gujrat , 380015
By accessing and using Caiva.ai’s website and services, you agree to the practices outlined
in this Privacy Policy. We may update this policy periodically, with changes posted on this
page.
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